Onex Bit Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Onex bit (https://onexbit.net) takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using the onex bit platform, you are considered to have accepted this Privacy Policy.

We believe transparency is the foundation of trust. That's why this document explains everything in plain language — no complex legal jargon. If you have any questions, our support team is always ready to help.

2 What Data We Collect

When you open an account and use our services on onex bit, we may collect the following types of information:

3 How We Collect Your Information

Onex bit collects your information in the following ways:

• Directly from you: Via the registration form, KYC document upload, support ticket, or live chat.
• Automatically: Through cookies, log files, and tracking technologies while you browse the platform.
• From third parties: From payment providers or identity verification services (only with your consent).
• From government sources: Where required by law, information may be verified against government registries.

We never access your device's microphone, camera, or location without your permission.

4 Purpose of Data Use

Onex bit uses the information collected for the following purposes:

Core Service Operations

• Creating, managing, and verifying your account.
• Processing deposit, withdrawal, and betting transactions.
• Distributing winnings and bonuses.
• Displaying your betting history and balance.

Security & Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities.
• Verifying age and preventing access by minors.
• Meeting legal and regulatory obligations.

Service Improvement & Communication

• Personalizing your platform experience.
• Resolving technical issues.
• Sending promotional offers and updates (with your consent).
• Managing support tickets and complaints.

5 Data Sharing Policy

Onex bit never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Providers: Necessary data may be shared with bKash, Nagad, Rocket, or your bank to process transactions.
• KYC Partner: With authorized third-party verification services for identity verification.
• Legal Authorities: Data may be disclosed if required by a court order or government directive.
• Technology Infrastructure: Hosting and cloud service providers may process data, but they are bound by strict confidentiality agreements.

Your data is not shared with any third parties beyond the cases listed above. All partners are contractually required to follow onex bit's privacy standards.

6 Cookie Policy

Cookies are small text files stored in your browser. onex bit uses the following types of cookies:

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

7 Data Protection

Onex bit uses industry-standard security measures to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protection against cyber attacks at the server level.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Restricted Access Policy: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained.

8 Data Retention Period

Onex bit does not retain data longer than necessary. Our general policy is:

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by legal obligations.
• Transaction data: up to 7 years, in accordance with financial regulations.
• Support conversations: up to 3 years.
• Analytics data: anonymized, retained for a maximum of 2 years.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified in any way.

9 Your Rights

As an onex bit user, you have the following rights:

To exercise any of your rights, email us at support@onexbit.net. We aim to respond within 30 days.

10 Protection of Minors

Onex bit does not provide services to anyone under 18. To protect minors, we:

• Age verification is carried out at the time of registration.
• We verify KYC documents in cases of suspected activity.
• If an underage account is detected, it is immediately suspended and the deposit is refunded.

If you become aware that a minor is using onex bit, please notify us immediately.

11 Policy Updates

Onex bit may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• A notification will be sent to your registered email address for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly for any updates.

12 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@onexbit.net
• Live Chat: 24/7 support is available once you log in to the platform.
• Response Time: Typically within 24–48 hours.